Information Collection and Use
Personally Identifiable Information
Personally Identifiable Information (or Personal Information) is information that can be used to identify or contact you. This Site will not collect personally identifiable information unless you voluntarily submit or email such information. In certain instances, this Site may request and collect certain personally identifiable information such as name, address, phone number and e-mail address through various means, such as Site registration, surveys, games, questions, comments and communications to the Site, and postings to chat and bulletin areas, if any. For online orders, this Site will request contact information (including name and shipping address) and financial information (such as credit card number). This information is used for billing information and to fill customer’s orders. To be absolutely clear, this Site will not obtain personally identifiable information about you other than that which you choose to provide, and, except as provided herein, we will not sell, rent, trade or otherwise disclose your personally identifiable information to anyone outside VTP.
Non-Personally Identifiable Information
From time to time, we may share our user’s contact information with our partners, affiliates or advertisers. We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. We partner with other parties to provide specific services. When the user signs up for these services, we will share names or other contact information that is necessary for the third parties to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
We take security very seriously. We use commercially reasonable efforts to provide for the secure transmission of your information from your PC to our servers by using encryption software. However, due to the open communication nature of the Internet, we cannot guarantee that communications between you and us, and us and you, will be free from unauthorized access by third parties.
When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage.
Your Acceptance of this Policy